Hair Club for Men and Women Reviews and Complaints

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Hair Club for Men and Women Reviews

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  • Client for 7 years- Mistreated, overpaid, and not worth the anxiety.



    I have removed my services from hair club after 7 years!!!! I have no idea why I stayed that long, with a company thats run like a circus. I have filed with the BBB before, because of misconduct and pain inflicted from treatment. I pay well over $300 a month for a crappy 3 heads of hair a year. Let me add there is NO quality control on these products. Each piece I have ever received has been drastically different from the last. None of which held up to my expectations. I've also had my payments held, and just recently they lost all my post dated chqs. There is no management currently... More...
    (Beauty)
    1123's Picture   1123    0 Comments   Comments
  • hair club kew gardens, ny



    I went to Hair Club in Kew Gardens, NY for free consultation and treatment options available and this lady told me that I had 3 days to change my mind about it. The very next day I went back to cancel deal and the same lady told me she could not handle it, only the manger who was off that day. I should return the next Tuesday, I was not to worry it was 100% sure to be cancelled. I left with them all products (shampoo, etc..) as well as the sealed box of laser brush. I didn't want to keep anything. The following Tuesday I went back, the 'nice' lady avoided me. The manager... More...
    (Beauty)
    aigottis's Picture   aigottis    0 Comments   Comments
  • Left without system for 7 days, mistreated and belittle.



    Have been a member for over five years at the Elmwood Park location. I recently starting having problem with the system. I contacted the center, they claimed that there were no stylist available to fix the problem. I was left stranded one week without a system, could not go to work, am a young lady working in corporate America. After a week, I got an appointment to go in for a new system, I did. During my visit, I was verbally attacked by the supervisor and the stylist that was working on my head. Was inhumanly spoken to, that left me emotionally scare. I need my stylist to have compassion... More...
    (Spa Services)
    kayjue5's Picture   kayjue5    0 Comments   Comments
  • Paid for a gold membership and not getting $$$ worth



    A "manager" named Brittany at the NYC Midtown center refuses to schedule any appointments for me or even let me order hair. She blocked my account from other employees so that only she can see my information and refuses to call me back. She left me a nasty voice mail accusing me of missing an appointment, when her own employees cancelled it two hours before I was supposed to be there. They repeatedly cancel my appointments and she is behind this. I paid for a gold member ship in April and have only gotten one new piece of hair. I spent $3600 and have NOT gotten my money;s worth.... More...
    (Beauty)
  • Satisfied Client @ Hair Club Sacramento



    I'm a client of Hair Club for Men & Women, and I just want to comment on the wonderful products & services that Hair Club has provided for me in the last 18 months. I must say, that the staff at the Sacramento location are wonderful! I have weekly appointments and from the moment I arrive until I walk out the door, the professionalism is always A . For many years I dealt with hair loss, & I tried everything to correct my problem....extensions; wigs; hair growth products....etc., it wasn't until I found Hair Club, that I found what I needed for my hair loss issues. I... More...
    (Beauty)
    ShereePina's Picture   ShereePina    1 Comments   Comments
  • Had Hair, Now Bald



    I THOUGHT I HAD THIN HAIR BEFORE!! NOW I'M A TOTALLY BALD WOMAN!!! I'm devastated!! I went to a FREE consultation at the Hair Club for Men and Women in Houston, TX and was emotionally "caught". The procedure was not at all as explained, I thought I was having hair infused into my current hair. NOT! It was a glued on hair piece that looked like crap! I went back several times to try to get it fixed and was only coerced into signing up to extend their services so they could help me learn how to do my hair AND to give them more money. They use the "flood you... More...
    (Beauty)
  • Quality Services



    I have been a client of HCM in Scottsdale , Arizona for about 6 years and thankfully I have had the same hair Technician (Shamira) who has alwys given 100% of her time and talents to ensure that I always leave the salon completely satisfied. I feel that she understands what I want and I can always rely on her advice to maintain a profesional appearance. I trust her abilities and would highly recommend her to everyone who appreciates quality client services at HCM. Moreover, HCM is not cheap, but high quality products and services are well worth the results. I look my best because of HCM... More...
    (Beauty)
    Chukwuemeka's Picture   Chukwuemeka    0 Comments   Comments
  • SCAM!



    It's a HAIR PIECE AND I'M WEARING IT NOW!! DON'T WASTE YOUR MONEY ON THIS STUPID TOUPEE. BEFORE YOU SIGN UP THEY TELL ALL KIND OF STUFF ABOUT YOUR HAIR THAT YOU DREAMED OF BUT THEY ARE LYING!! THEY CHARGED ME $2000 FOR A STUPID TOUPEE AND THE DEAL WAS I ONLY HAVE TO PAY $95 EVERY 4 TO 6 WEEKS FOR A SERVICE(HAIR CUT) BUT AFTER THEY FINISHED EVERYTHING THEY SAID I CAN STILL DO THAT $95 BUT I WILL HAVE TO BUY NEW HAIR PIECE(AKA SYSTEM, THAT'S WHAT THEY CALL TO CONFUSE YOU!) EVERY 3 TO 4 MONTHS FOR $1500 OR IN ORDER TO KEEP THE PIECE IN A GOOD SHAPE YOU CAN SIGN UP FOR A... More...
    (Beauty)
    morgan0770's Picture   morgan0770    1 Comments   Comments
  • Unscrupulous business practices



    This company's morally unscrupulous sales practices deceive customers into thinking that there is no financial obligation on the first visit that advertises "free consultation" and "no obligation," then steals directly from customers by not honoring the contract that states that customers are entitled to a full refund if membership if canceled within 3 business days. Additionally, on the first visit, during the "free consultation," customers are haggled to pay an outrageous fee and sign a contract that can initially cost hundreds to over $1000. I was first... More...
    (Beauty)
  • A Hair Club Review



    Hair Club for Men, Women and Kids offer hair restoration products, treatments and hair transplant surgery services. They offer a range of products and services for people suffering from light to heavy hair loss. I started to lose my hair around my 30th birthday. It took me years to finally seek help about it but when I got around to it I decided to go to Bosley. After the initial consultation with a Bosley representative, I did some digging and I found a plethora of medical (yes medical) violations and decided to find a better solution than to get my head whacked by butchers. My friend... More...
    (Shopping, Chain Stores)
    toddm's Picture   toddm    3 Comments   Comments
  • Hair Club for Men and Women...



    Hair Club for Men and Women offers products, styles, cuts and moisture treaments as an alternative to hair plugs or extentions for people with only slightly thinning hair. What they don't tell you is that they try to ruin your hair in order to get even more money when you have to use their hair replacement methods. Their stylists are incompetent and rude. They can not follow directions nor do they have much common sense. My hair was colored an unnatural dark color even though my eyelashes and eybrows are light blonde. Instead of trimming my hair and leaving at my shoulder or below... More...
    (Shopping, Chain Stores)
    LisaBrossart's Picture   LisaBrossart    6 Comments   Comments

Hair Club for Men and Women Reviews By Product


Hair Club for Men and Women Comments


sorryItriedHC says: (3 years ago)
 0
My experience with Hair Club For Men And Women in Jacksonville was mixed...The salesperson was wonderful (go figure), but the person assigned to do my treatments definitely talked down to me. After A LOT of my hair fell out immediately after I began treatment, she repeatedly told me that it was because I relax my hair. No matter that I've been relaxing my hair my entire adult life and NEVER experienced hair loss this sudden and extreme...If I wasn't humiliated enough after losing clumps of hair, she definitely sealed the deal.

I ultimately stopped going for treatments and paid $400 for hair extensions elsewhere. Problem is, I still have to pay Hair Club for ruining my hair. SMH...



newintown says: (5 years ago)
 0
First of all, I am not a man. I am a woman who lost my hair due to medical condition. I have been a member since 2006. My job causes me to travel all over the USA and so I have been a member in many states. The hair was gorgeous, the stylists excellent, and the ease of getting an appointment was wonderful until yesterday when I tried to transfer my membership to Jacksonville, FL location. The manager was rude, condescending and so horrible to me that I was reduced to tears. For starters she called me a “person off the street” who walked in as unknown expecting to be a member. She stated that she does not know me, has no equity in me and she went on to say that I was “not worth the risk”. The manager in Philadelphia assured her that I was a member. That did not matter to this Joy Griffiths. Nope. She continued to say that a basic customer was not worth her time. She said that I would just buy hair and disappear! Then when I decided NOT to be a member of her shop, she raised her voice and became even more verbally abusive yelling and screaming at me, “Are you effin serious?” Now, I am a professional, I am a member, and a good customer who always bought product and have a reputation of being a good client and a good tipper. I have sat for hours in the chair since 2006. I KNOW how to do this myself, however prefer a professional. I can buy hair off the internet. I can write evaluations like this, and I can tell everyone I know how Hairclub in Jacksonville treated me! Joy Griffiths told me to “go ahead” Said she has been at her location since 2006, “knows her business and was not concerned about a person of the streets like myself”. I intend to report her and this story to the corporate level. I am a professional woman and I have access to many wealthy men who don’t even know that I go to Hairclub. I can change that in a second and stop them from going there. Who do they think they are that they can blast a person for a job relocation? I don’t want to know any more about Joy Griffiths in Jacksonville, Florida. She is rude, nasty and has a terrible level of ridicule. She is mean and just not my type of human being. Maybe in this economy she does not need customers. I don’t know, but I plan to post this story everywhere so that people in Jacksonville can know what a horrible person she is and what a rotten business she runs. She also said that she would call the Tampa office and “warn them” about me- basically blackballing me from business!! Look it up folks. I have been a good standing member since 2006 and this woman is the most nasty individual I have ever encountered. No woman without hair should be reduced to tears! Joy, you are right. You don’t know me. I did not get where I am today and learn to work every day even without hair to have the likes of you insult me. Go to Jacksonville, Florida at your own risk




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